Reimagine Customer Conversations with AI Studio
In South Africa, WhatsApp and digital messaging platforms dominate how people communicate. S10U AI Studio helps your business respond with speed, scale, and intelligence. It brings together automated bots, live agents, and smart workflows across your website, app, and messaging platforms - all in one local, secure solution.
Broadcast Messaging
Send targeted, trackable WhatsApp campaigns at scale - fully compliant, fully automated, and built to convert.
- Web-based or API-synced sending
- Schedule or send immediately
- Real-time link tracking and responses
- Auto opt-out and data compliance
- Built-in message template library
Scale your campaigns without losing the human touch.
Drive conversations - not just impressions.
Automated messages that feel personal.
Workflow Builder
Create dynamic customer experiences and scale interactions with an intuitive, no-code builder your team can master in minutes.
- Drag-and-drop builder
- Menu, buttons, carousels, variables
- Smart routing by customer input
- Trigger flows from external events (e.g. CRM, bookings)
- Reusable templates and logic blocks
Build powerful journeys without writing a line of code.
Turn clicks into conversions with smarter flows.
No developers? No problem. Just drag, drop and deploy.
Smart AI Chatbots
S10U bots are trained on your content, FAQs, and tone - delivering relevant answers, multilingual support, and full AI-powered automation.
- Easily editable bot training interface
- Trained on FAQs, product info, manuals
- AI-assisted replies with fallback logic
- Multiple intent recognition per input
- Full handover to live agents
Bots that understand your business - and your customers.
Speak 11 languages. Work 24/7. Deliver 100% consistency.
AI that answers like your best salesperson.
Agent Handover & Inbox
Manage WhatsApp, web, and in-app conversations in a centralised inbox - enabling fast agent handover, internal collaboration, and complete visibility.
- Assign chats to agents with tracking
- Reassign or escalate across departments
- Add notes, tags, conversation history
- Real-time customer sentiment tracking
- Image, location, file support
Every channel. One inbox. Total control.
Live agents step in when it matters most.
Real conversations. Real context. No lost threads.
Chat-Based Payments
Enable secure, POPIA-compliant payments directly inside WhatsApp. No redirects, no friction - just seamless commerce at the point of interest.
- In-chat payment requests
- Hosted checkout via link
- Tokenised and secure
- POPIA-compliant and trusted
- Supports card, EFT, vouchers
Close sales without leaving the chat.
Instant payments, seamless checkout, happier customers.
Turn interest into income in under 60 seconds.
Case Studies
Automotive Group Boosts NPS by 32% with WhatsApp-Powered Service & Sales Journeys.
Call Centre Reduces Help Desk Calls by
20% Using AI Chatbots.
School Group Achieves 98% Enrolment Fulfilment with WhatsApp Admissions & Parent Communication.
Bank Reduces Late Payments by 19%
with WhatsApp Loan Servicing & Alerts.
Private Clinic Reduces Missed Consultations by 28% with WhatsApp Reminders & Patient Updates.
Insurance Leader Achieves 87%
Customer Satisfaction with AI-Powered
WhatsApp Chatbot.
Retailer Boosts Conversions by 15%
with WhatsApp Shopping Assistant.
Tech Provider Cuts App Abandonment by 27% with Personalised WhatsApp Onboarding Journeys.
Ready to Activate WhatsApp + AI for Your Business?
Talk to our experts and see S10U in action.
Let us Bring your Ideas to Life in the Digital World.
No matter which services you choose, we are committed to delivering exceptional results that exceed your expectations. Our multidisciplinary team works closely together to ensure seamless collaboration and a unified vision for your digital product.