Privacy Statement
Privacy Statement - Sideways10Up
Introduction
At Sideways10Up (“we”, “our”, or “us”), your privacy is important to us. This Privacy Statement outlines how we collect, use, disclose, and protect your personal data when you engage with us, our website (https://s10u.co.za), products, and services.
What Data We Collect
We may collect the following categories of personal data:
- Contact details (e.g., name, email address, phone number)
- Business information (e.g., company name, role)
- Communications data (e.g., messages or enquiries)
- Technical data (e.g., IP address, browser type, device info)
- Usage data (e.g., pages visited, time on site, interaction logs)
How We Collect Data
We gather information via:
- Direct interactions (e.g., forms, email contact)
- Automated technologies (e.g., cookies, analytics tools)
- Third-party integrations with your permission
Why We Use Your Data
We process personal data to:
- Provide and support our services
- Respond to queries or support requests
- Improve user experience and optimise website performance
- Comply with legal obligations
- Conduct marketing, only with your consent
Data Retention
We retain your data only for as long as necessary to fulfil the purposes we collected it for, including legal, regulatory, or reporting requirements.
Sharing of Data
We do not sell your data. We may share data with:
- Trusted service providers or partners
- Regulatory authorities if required by law
- Platform partners (e.g., Meta, WhatsApp) for service delivery
Your Rights
You have the right to:
- Access your data
- Correct inaccuracies
- Request data deletion
- Withdraw consent at any time
- Lodge a complaint with the relevant data protection authority
Cookies
Our website uses cookies and similar technologies. You can manage cookie preferences via your browser settings. A separate Cookie Policy is available on our website.
Security
We take all reasonable precautions to protect your personal data from unauthorised access, use, or disclosure.
Contact Us
If you have any questions about this Privacy Statement, please contact:
Email: info@s10u.co.za
Address: 3 Eland Road, Aston Manor, Kempton Park, 1630, South Africa
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